OneBeacon® stands by our promise to provide our distribution partners and policyholders with superior claims service. From the initial loss report to claim resolution, our highly dedicated and experienced claim professionals will guide you every step of the way.

Our team is committed to making contact with policyholders within one business day of receiving your claim. Our mission is not complete until we have provided a timely, fair and ethical resolution based on your policy's terms.

OneBeacon handles workers compensation claims in the states of CA, CO, CT, GA, MA, MN, NJ, NY, PA and VA directly. Those claims are handled by a team of dedicated workers compensation claim professionals, who are overseen by Cindy Van Eyll.

For claims in the remaining states, OneBeacon has partnered with third-party administrator Gallagher Bassett. Gallagher Bassett is one of the largest property/casualty third-party administrator in the country and has been recognized with the Buyers Choice Award for Commercial TPA –Overall by the readers of Business Insurance in 2013.  Lisa Albrecht oversees Workers Compensation claims handled by Gallagher-Bassett.